If you’re a Comcast Xfinity customer who’s been away for a while, you may be wondering what equipment you need to return in order to reconnect your service. The good news is that Comcast has made it easy to find out what you need and how to return it.
To start, visit the Comcast Xfinity website and log in to your account.
Once you’re logged in, click on the “My Account” tab and then select “Equipment Returns” from the drop-down menu. On the next page, you’ll see a list of all of the equipment that Comcast currently rents to customers. Simply select the items that you need to return and then follow the instructions on how to package them up and ship them back.
Comcast makes it easy to return your equipment so that you can reconnect your service as soon as possible.
If you’re a Comcast Xfinity customer and you’re moving to a new home, you’ll need to return your equipment to Comcast. This includes your cable box, modem, and/or router. You can return your equipment in person at a Comcast service center or by scheduling a pick-up.
If you schedule a pick-up, Comcast will send a courier to your home to collect the equipment. There is no charge for returning equipment, but if you don’t return it within 30 days of cancellation, you’ll be charged an unreturned equipment fee.
What Do I Need to Return With My Cable Box?
If you’re returning your cable box, you’ll need to include:
-The power cord
-The A/V or HDMI cable
-The remote
Be sure to pack everything up securely and send it back via a traceable shipping method. We also recommend keeping a copy of your return tracking number for your records.
Where Do You Drop off Xfinity Equipment?
If you need to return or exchange Xfinity equipment, you have a few different options. You can either drop it off at an Xfinity Store, schedule a pickup with an Xfinity technician, or ship it back using the pre-paid shipping label that came with your original packaging.
If you choose to drop off the equipment at an Xfinity Store, please note that not all locations offer this service.
To find out if your local store offers equipment returns, please call them directly or visit their website. When dropping off equipment, be sure to bring along your account number and a form of ID.
If you would prefer to have someone pick up the equipment from your home, you can schedule a pickup by calling 1-800-XFINITY.
A technician will come to your home and collect the equipment from you. Please note that there may be a fee for this service.
You will also need to provide your account number and a form of ID when scheduling a pickup.
Finally, if you wish to ship the equipment back yourself, simply repackage it in the original box (if possible) and attach the pre-paid shipping label that was included with your packaging. Then just drop it off at any FedEx location and they will take care of the rest!
Do I Need to Return Cable Box to Comcast?
If you’re asking whether you need to return your Comcast cable box when you cancel your service, the answer is no. You don’t need to return the cable box to Comcast, but you may want to if you plan on ever using their services again in the future. If you keep the box, Comcast can deactivate it remotely and then reactivate it if/when you decide to re-subscribe.
How Long Do You Have to Return Comcast Equipment After Cancellation?
If you cancel your Comcast service, you have 30 days to return your equipment. You can either return it to a Comcast Xfinity Store or ship it back using a prepaid shipping label. If you don’t return your equipment within 30 days, Comcast will charge you a $140 unreturned equipment fee.

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Xfinity Unreturned Equipment Fee Refund
Comcast/Xfinity will charge you a $10 “unreturned equipment fee” if you don’t return their (often faulty) equipment within 30 days of canceling service. But there is a way to get around this – and it doesn’t involve actually returning the equipment. If you call Comcast and tell them that you want to cancel your service, they will try to keep you as a customer by offering various discounts.
Once you have accepted their offer and agreed to stay with Comcast, ask them to remove the unreturned equipment fee from your account. They will likely agree to do so – especially if you threaten to cancel again if they don’t waive the fee. Of course, this only works if you’re actually planning on staying with Comcast.
If you really do want to cancel, then you should probably just bite the bullet and pay the $10 fee. But if you’re on the fence about whether or not to stay with Comcast, this little tip could save you some money.
Do I Need to Return HDMI Cable to Comcast?

If you’re a Comcast customer, you may be wondering if you need to return your HDMI cable when you cancel your service. The answer is no – Comcast does not require customers to return their HDMI cables. However, if you have any other equipment that was leased from Comcast, such as a modem or router, you will need to return that equipment within 30 days of canceling service.
Xfinity Return Label
If you’re an Xfinity customer, you can easily return your equipment using our free shipping label. Simply log in to My Account, select the Equipment menu, and then click Return Equipment. From there, just follow the instructions.
We’ll provide you with a return shipping label that you can use to send back your equipment. Be sure to include all items that came with your original purchase, including any manuals or accessories. Once we receive your returned equipment, we’ll process it and issue any applicable refunds.
Xfinity Return Equipment Ups
If you’re a customer of Xfinity, you know that they offer a variety of services to meet your needs – from cable and internet to phone and home security. But what happens when you need to return equipment to them? Here’s what you need to know about Xfinity’s return equipment ups.
When it comes time to move or cancel your service with Xfinity, you’ll need to return any equipment that belongs to them. This includes things like modems, routers, and TV boxes. You can either drop off the equipment at an Xfinity Store or schedule a UPS pick-up.
If you choose to drop off the equipment at an Xfinity Store, please bring along your most recent bill so the representative can properly credit your account. If you schedule a UPS pick-up, be sure to keep the tracking number for your records. Equipment must be returned within 30 days of cancellation or disconnection date in order to avoid being charged for unreturned equipment.
Xfinity offers a variety of ways to return their equipment, so there’s no excuse not to do it! Be sure to follow the instructions above so that you can avoid any charges and ensure a smooth transition as you cancel or move your service.
Comcast Return Equipment Near Me

If you’re looking for a Comcast return equipment location near you, there are a few options. The first is to visit your local Comcast service center. most likely, they will have a designated area for returns.
If not, simply ask the representative at the counter and they will point you in the right direction.
Another option is to use the Comcast Equipment Return Tool on their website. Simply enter your zip code and it will show you all of the locations in your area where you can return your equipment.
And finally, if you’d prefer to speak with someone over the phone, you can call Comcast’s customer service number at 1-800-COMCAST (1-800-266-2278) and they will be more than happy to assist you.
Xfinity Equipment
If you’re a fan of Xfinity, you know that they offer a great selection of equipment to choose from. Whether you’re looking for a new television, phone, or other device, they have what you need. Here’s a closer look at their offerings:
Television: Xfinity offers both HD and 4K TVs. They have a variety of brands to choose from, including Samsung, LG, and Sony. You can also get an X1 DVR system to record and watch your favorite shows.
Phone: With Xfinity Mobile, you can get unlimited talk and text with no annual contract. You can also add data for just $10/month per line. And if you have an iPhone, you can get 3 months of unlimited talk and text for free!
Other Devices: In addition to TVs and phones, Xfinity also offers devices like tablets, laptops, and more. They have everything you need to stay connected while on the go.
How Long Do I Have to Return Comcast Equipment?
If you’re a Comcast customer and you need to return your equipment, you have two options: returning it in person to a Comcast service center, or sending it back by mail. Both methods are free of charge. If you choose to return your equipment in person, you can either bring it to a Comcast service center during business hours or drop it off at an Xfinity Store (XFINITY is Comcast’s retail brand).
Please note that not all Xfinity Stores accept equipment returns – be sure to call ahead and confirm before making the trip. Once you’re at the store, just give the equipment to a representative and they’ll take care of the rest. If you prefer to mail your equipment back, simply pack it up securely (preferably in the original packaging if possible) and send it back using any major carrier.
Be sure to include your name, address, phone number, and account number so that Comcast can properly credit your account. You can find the mailing address for your region on this page: https://www.comcastsupport.com/article/return-equipment-by-mail/. Once Comcast receives your returned equipment, they will process the return within 5-7 business days and issue any applicable refunds or credits to your account.
Returning Comcast Equipment Late
If you’re a Comcast customer, you know that one of the terms of your service is that you must return any equipment that you’re no longer using. This includes things like cable boxes, modems, and routers. If you don’t return this equipment, you will be charged a monthly fee for each item.
While it’s important to return your equipment in a timely manner, we understand that sometimes life gets in the way and you may not be able to get your equipment back to us right away. If this happens, don’t worry! You can still return your equipment and avoid those pesky fees.
Here’s what you need to do:
1. Contact Comcast Customer Service and let them know that you have the equipment to return but are having trouble getting it back to them. They will give you a Return Equipment Authorization (REA) number and instructions on how to proceed.
2. Pack up your equipment securely and send it back using a traceable shipping method (like UPS or FedEx). Be sure to include your REA number so we can process your return quickly.
3. That’s it!
Once we receive your returned equipment, we’ll take care of the rest and make sure there are no charges on your account associated with the late return.
Conclusion
Comcast Xfinity customers who are returning equipment will need to have the following items: their account number, a valid photo ID, and the equipment they wish to return. They will also need to be prepared to pay any outstanding balances on their account.