How To Fix Ring Doorbell Live View Not Working?

The Ring Doorbell is a handy little device that truly takes the power of technology to your doorstep by enabling you to watch your front door from anywhere in the world. The Ring Doorbell is available in various colors for purchase online.

Ring gadgets are fantastic, and Ring Doorbell is one of my favorites. As a Ring Video Doorbell user, I’ve had to address small technical difficulties like Ring live view not functioning on my own from time to time. In this post, we’ll go through several methods for figuring out what’s wrong and how to repair it.

There is no doubt about the reality that we are more reliant on technological advancements in our daily lives. However, the ease, comfort, security, and usefulness they provide are unparalleled, so if you haven’t already, now is the perfect moment to explore the world of smart home advancements. As far as I’m concerned,

Ring, for example, is a doorbell solution that has changed the way you think about them. A simple old-fashioned doorbell that performs its job and alerts you to any visitors is fine, but Ring here is another story.

Smart doorbell Ring not only rings a bell inside your home, but you can also get a notification on your phone, laptop, or any other device anytime someone comes to your door. Mounting the Ring on each side of your door is like having an actual doorbell. In order to keep tabs on your site visitors, it uses your wifi connection.

Additionally, you may use your smartphone or laptop to chat with the person on the other end, which is a huge plus. When you’re away from home, it may record visitors and ring a bell to let you know they’ve arrived.

Is there a way to repair the ring doorbell’s live view? Due to sluggish internet connections, wifi not functioning, or an issue with the wires, your Ring live view may not function properly. You must first identify the issue and then begin searching for a solution.

Ring live view may not operate for a variety of reasons. Consequently, you must ensure that your Ring doorbell receives sufficient electricity and that there are no wiring difficulties. In addition, verify that the Ring Video Doorbell’s other functions are operating properly.

In the event that additional functionalities fail to perform as expected, you should investigate other possible causes.

If, on the other hand, all of your other features are up and running, but the Ring live view isn’t, try the troubleshooting options listed below.

When motion is detected, the Ring Doorbell gives you alerts. Most significantly, the Ring Doorbell enables you to monitor the video stream in real-time from your mobile smartphone.

Though a Ring membership is required to save recorded video, live streaming from the Ring Doorbell is available for no additional charge.

This live video feature (also known as Live View) may not function properly at times, and in this post, we will examine why this may be occurring and how you may resolve the problem yourself.

In order for the Ring Doorbell to operate, it must be constantly linked to the internet, which means that it must be connected to your home’s wifi network at all times.

The most frequent reason for the inability to access Live Sees on your Ring Doorbell or view recorded videos is a lack of network connection, which may be determined by checking the following: This indicates that either the Ring Doorbell is unable to communicate with your router or that your internet connection is just too sluggish.

Ring Doorbell Live View Not Working: How To Fix

It is typically sufficient to reboot your router, move it closer to the Ring Doorbell, or upgrade to a faster internet plan to completely resolve this problem.

Continue reading the article to learn about additional problems that might be causing Live View to not function properly and how to resolve them.

What are the most common reasons for Live View Not Working on the Ring Doorbell?

Ring Doorbell is not online.

The Ring Doorbell is a smart gadget that, in order to work correctly, must be continually linked to the internet.

As a result, most of its capabilities, including the Live View feature, will not operate effectively if it does not have access to a wifi connection.

One of the most frequent reasons why Live View does not function is because the Ring Doorbell does not connect to the internet, resulting in the camera not being able to go live. Ring Video Doorbell has made my life easier and my house safer, and I can’t thank them enough for that. Ring Doorbell, on the other hand, has sometimes failed to function properly when there is poor internet connectivity. In addition, Ring recommends that you maintain the distance between your network and ring doorbell to 30 feet, which might create sluggish internet troubles.

The Live function may cease working if your router is more than 30 feet away from your ring video doorbell. If this is the case, move your router closer to your doorbell.

Internet connection is unreliable or slow:

The Ring Doorbell may be able to connect to the internet via your home wifi connection at times, but the connection itself may be sluggish or unreliable at other times.

It will take a long time for the Live View to load and buffer continually if the connection is sluggish, resulting in the Live View not functioning correctly.

When a connection is continually dropped or is unstable, the Live View will simply not load, as seen in the image below. Ring doorbell live view needs adequate wifi access to transmit the video to a smartphone, tablet, or laptop with Ring doorbell live view enabled.

So, if you notice that the ring doorbell isn’t functioning, you should check your wifi connection first.

You can troubleshoot the wifi connection if it’s not operating properly. You may check whether it is linked by logging onto the Ring Admin interface.

A steady internet connection is required because the Ring Doorbell must continually upload data for the Live View functionality to function.

Insufficient Power Delivered to the Ring Doorbell

The Ring Doorbell may be powered by a built-in battery or directly connected to a power source.

The Live View feature will not function if you do not have backup internal batteries installed and instead depend entirely on the power source during power outages or voltage fluctuations. This is due to the Ring Doorbell not receiving enough power during these instances. The Ring doorbells may be powered by a power supply line or built-in batteries. In the event of a power outage, the doorbell will continue to ring thanks to the presence of two backup power sources.

Some people don’t bother with a separate backup battery and just utilize the mains electricity. Power outages cause the camera to go down and prevent the Live View feature from working on the phone app.

In certain circumstances, the power source to the doorbell is faulty and does not produce adequate power. It’s a common sign that the doorbell keeps restarting itself. Check to see that the power supply works properly.

Faulty Camera

The fault maybe with the Ring Doorbell’s camera itself when this happens. Because of this, the Live View functionality will not be available if the camera is not operating correctly.

While the camera may be technically intact, there are cases in which a break in the camera lens or anything obscuring the camera’s field of vision might cause the Live View functionality to fail to operate properly. It’s possible that the problem is not with the internet or the power source, but rather with the item itself. There is no live view of the doorbell camera on the phone if it has a malfunctioning camera.

Consider inspecting the camera’s lenses for grit or other debris that may be obscuring the sensor’s ability to capture an image. Make a thorough check of the doorbell to ensure nothing obscures the lens.

Bad Wiring

Wiring is critical to the operation of the Ring Doorbell, and improper wiring may result in several of the Ring Doorbell’s functions failing to operate properly.

If the Live View is choppy and freezes from time to time, the problem may be bad wiring in the Ring Doorbell.

The problem is not limited to causing Live View to cease operating; bad wiring may also create other difficulties, such as preventing the doorbell from ringing, making it easy to detect this issue.

To begin, try hardwiring your Ring doorbell to see if it resolves the problem. One of the most common causes of a faulty ring doorbell is an issue with the wiring. Because most of us believe in DIY, most of us just install the Ring doorbell ourselves without studying what kind of wire to use.

Installation should be done by a Ring specialist, and they utilize a ring wire that lasts for years without generating any electrical problems.

However, if you are skilled in wiring, you may examine the wiring and determine whether it is the source of the issue. Before inspecting the wiring, be certain that the electricity to the whole home has been turned off.

How to Troubleshoot Ring Doorbell Live View Not Working?

How to Troubleshoot Ring Doorbell Live View Not Working

Ensure Consistent and Fast Internet Connection

Because the Ring Doorbell requires internet connectivity in order to work, ensuring that it has a steady connection to fast wifi helps alleviate many of the problems that might arise.

Whenever Live View does not function properly, the first step you should do is to double-check your wifi connection and make sure that the Ring Doorbell is properly linked to that network.

The issue of Live View not functioning is often resolved by just reconnecting the Ring Doorbell to your wifi.

Fix Router Position and Traffic

Because the location of your router concerning your Ring Doorbell may be incorrect, even if you have an excellent and fast internet connection, you may not be able to utilize the Live View function of the Ring Doorbell.

The router should be near your Ring Doorbell to ensure a robust connection. Another possibility is that your wifi band is already being used by a large number of users, which creates connectivity issues for the Ring Doorbell.

If you live in a residential area where there may be a large number of people using wifi, switching to the 5GHz band on your router may be beneficial in ensuring that the Ring Doorbell maintains a stronger network connection.

Fix Wiring Problems

Another typical cause for Live View not to function is defective wiring or a malfunctioning power source.

Check your wiring with an electrician to ensure no problems with the wiring.

Faulty wiring problems may not only cause several functions of the Ring Doorbell to not function properly, but they can also cause the gadget to be permanently damaged.

Fix Power Supply Issues

Power interruptions and voltage fluctuations might cause the Live View feature of the Ring Doorbell to become inoperable or to malfunction. This may also restrict the doorbell’s ability to charge itself. It is always suggested to put the backup internal battery in the Ring Doorbell in order to prevent such a scenario from occurring.

Suppose you want to guarantee that the Ring Doorbell receives continuous power delivery at all times. In that case, you may even totally switch to the internal battery instead of utilizing an external power source. A Ring Doorbell Battery has a lifespan of around 6-12 months, thus purchasing two will assure that you will not have any downtime.

The use of an internal battery in the Ring Doorbell may assist in resolving the Live View not functioning problem.

If Nothing Works To Fix The Live View Not Working On the Ring Doorbell

If Nothing Works To Fix The Live View Not Working On the Ring Doorbell

Although the difficulties and troubleshooting methods we have provided should resolve your Ring Doorbell Live View not functioning issue, Live View may continue to malfunction even after you have exhausted all of your choices.

The best course of action at this time would be to call Ring support, where you may ask for assistance straight from the professionals, and Ring will attempt to activate your device for you.

Conclusion

However, Ring is far from an excellent product despite the constant upgrades and technological advancements. The fact that their Alarms are not equipped with glass break sensors is one of the many ways this is shown.

The Live View issue, on the other hand, maybe resolved by following all of the procedures outlined above.

Frequently Asked Questions

faq 3 1

How do I enable Live View on Ring Doorbell?

To activate Live View on your Ring Doorbell, open the Ring app on your smartphone and scroll down to the bottom of the screen, where you’ll find a list of all your Ring devices. Select the Ring Doorbell device you want to access Live View and select the Live View option from the drop-down menu.

Where is the reset button on ring doorbell 2?

The Ring Doorbell’s reset button is positioned under the device’s faceplate. First, you must disconnect the Ring Doorbell from its power source to remove the faceplate.
Following the removal of the faceplate, you’ll be able to view the reset button.

Why does it take so long to activate my ring doorbell?

In most cases, internet connection troubles are to blame for the sluggish activation of your Ring Doorbell.
It’s possible that your internet is sluggish, that the Ring Doorbell cannot connect to your network, or that the router is too far away from the Ring Doorbell to function properly.

Why does the My Ring app keep saying activating the device?

When the Ring app attempts to connect to the Ring Doorbell, it displays this message. If the connection is unsuccessful, the message will be shown again.
The Ring Doorbell must be linked to the internet, and your device must be connected to the internet to fix this issue.

Lance Ulanoff is a renowned tech journalist, commentator, and on-air expert with over 36 years of experience. He has held esteemed positions including Editor in Chief of Lifewire and Mashable, where he delved into the impact of technology on daily life. Lance's expertise has been featured on major news programs globally, and he has made appearances on Fox News, CNBC, and the BBC.