A ring doorbell is an answer for ease, peace of mind, and (most importantly) security. When you launch the Ring app, you’ll notice the Ring motto: “Our objective is to minimize crime in Neighborhoods.
A camera and speaker are built into Ring doorbells that allow you to chat with anybody who rings the bell; they won’t know whether you are at home or using the Ring app to communicate. Your app will alert you when someone rings the doorbell and show you a video from the doorbell camera.
You’ll be able to see them but hear them. In addition, the camera sends alerts to your app when it detects movement.
If you have a membership, you may see the video recording on your device at any time. Customers have submitted authorities with video footage from their Ring cameras, which has helped them identify offenders like porch pirates. You may attempt to use your app to access your smart home device and discover that you can’t. Unfortunately, this is a problem. When the connection is lost, your Ring app will display your camera as Offline. The doorbell button on a Ring Video Doorbell Pro is illuminated by a white light that moves in a clockwise direction (kind of like a moon circling a planet).
To inform you, it’s a fantastic idea, but it may not be the best security strategy since it tells everyone who’s passing by that the camera may not be functioning. Fortunately, the solution is simple and fast.
I’ve always had a tendency to overthink things. I can’t rest until I know what’s going on in my immediate environment. Many elements, including the architecture of your home, might cause Ring doorbell connection issues. The WiFi connection might be disrupted if there are a lot of barriers between your Ring device and the WiFi router. In addition, the substance in your walls might decrease the signal further.
Brick barriers, for example, might make it difficult for a WiFi signal to pass. Ring devices and WiFi routers might get disconnected if they are too far apart. It’s possible that the hardware or software in your phone, Ring doorbell or WiFi network isn’t working properly. Your Ring gadget, for instance, can be out of juice.
If you’re still having issues, the Ring app can help you go through the actions you need to do to fix the problem.
Monitoring my own property gives me a greater sense of security than paying someone else to do it.
As a result, I devised my own ring-based security system. I’d done my homework, and it contained everything I needed.
The Ring Doorbell wouldn’t join the network when I was putting it together.
Because it wasn’t a well-known problem, I had to spend additional time reading up on related areas to complete my study.
In light of the data I’d acquired and my own personal experiences with this problem, I made the decision to write this detailed piece.
It’s possible that your Ring doorbell isn’t able to connect to the Ring network; therefore, you’ll need to charge it or use a different device to connect.
Charge up the Partially Charged Battery
If you’re trying to set up a battery-powered Ring device, you may run into problems.
This is because due to shipping constraints on lithium batteries, Ring devices are only sent out partially charged. If you repeatedly fail to set up your gadget, it might signify that the power supply is inadequate.
A complete charge of your Ring gadget takes roughly 6-8 hours, after which the batteries should last for quite some time. You may give it another go and see if it works.
The Ring Doorbell may be unable to charge.
Change WiFi Settings On Apple Device
You will need to connect to the Ring network, a temporary access point generated by the Ring device.
If you don’t connect to the Ring network, you won’t be able to finish setting up your Ring device.
If you want to join this network, open your WiFi settings and pick the option that says ‘Ask to Join Networks. After this, try resetting the Ring device to see if the Ring network reappears.
Adjust The Smart Network Switch For Android
When utilizing an Android handset, Ring device setup might sometimes fail. This is possible thanks to a function dubbed Smart Switch Network.
In order to maintain a solid connection, Android smartphones employ this function to transition between WiFi and cellular networks automatically. If this happens during setup, you’ll have an issue since you need the device linked to the WiFi network at all times.
Manually selecting the Ring network in your device’s network settings should fix the problem.
You should remain connected to the network even if it warns you that it does not give internet access.
To prevent problems like these during setup, look for the ‘Smart Network Switch’ option on select Android devices and turn it off.
Use A Different Device For Setup
An alternative mobile device may help if you can’t figure out the problem with your current one.
Use the same login credentials you used to set up the Ring device when connecting into the Ring app on your second mobile device to keep ownership of the Ring device.
Resetting Your Ring Device
It may be necessary to reset your Ring Doorbell if you have exhausted all other possibilities and are still unable to resolve your issue.
To begin, find the reset button on your smartphone. You can look it up online for those who don’t know what this is. After around 15 – 20 seconds, the ring light will begin to flash.
Your device has been properly reset when the ring light stops blinking.
You may begin the setup procedure all over again after you’ve reset the device.
In order to fix any bugs that may have been introduced into the device’s firmware, you may hard reset it.
Keep in mind that the approach mentioned earlier only works with Ring cameras and doorbells.
Depending on the kind of Ring alarm you possess, you will need to go online to find out how to reset it.
Contact Support
There isn’t much further you can do to fix the problem on your own if none of these suggestions worked. There may be a problem with the device’s internals. As a result, your only remaining alternative is to get in touch with Ring customer service.
Be sure to detail the nature of the issue you’re experiencing, as well as all of the steps you’ve taken to address it.
It helps them better grasp your issue, leading to a faster resolution.
Get Ring to Join Network
Ring Doorbell only works with 2.4GHz WiFi networks, so be sure the network you’re attempting to connect to is compatible. A 5GHz network is required to use the Ring Doorbell Pro.
In addition, make sure that your wireless network isn’t too crowded with other wireless devices interfering with signal strength.
When attempting to connect the device, be sure that you are doing it when your router is within range.
Frequently Asked Questions
Does Ring work if the internet is down?
If the internet connection is down, Ring will not upload the captured video and alert the user.
If you have a hardwired doorbell chime, it will continue to operate. Also, if you have chosen the cellular backup option, your alarm system will continue to function.
How do I reconnect my Ring to my WiFi?
If your gadget is powered by a battery, you may change the battery. Your modem may need to be restarted or the Ring app’s network forgotten and reconnected to.
How do I reset my Ring camera?
The orange button on the back of your Ring camera may be used to reset the device. For roughly 15 seconds, press and hold this button.
When the ring light starts to flash, let go of the button. When the light turns off, you’ve successfully reset your Ring gadget.
Do Ring cameras record all the time?
Even though Ring cameras broadcast all the time, they only record 24 hours a day if you subscribe to Ring’s premium service.
You’ll also get video playback and unlimited cloud storage with the premium membership.
