How To Fix Ring Doorbell Going Offline? (2023)

If you’re trying to use your Ring doorbell and it’s offline, there are a few things you can do to try and get it back up and running. First, check to see if there’s an update available for the app. If there is, install it and then try again.

If that doesn’t work, try restarting your router and/or modem. Once they’re both backup and running, try opening the app again. Finally, if none of those things work, you can try factory resetting the doorbell.

If your Ring doorbell is offline, there are a few things you can do to try and troubleshoot the issue. First, check to make sure that your doorbell is properly connected to power. If it is, then the next step is to check your internet connection.

If your internet connection is working, then the issue may be with the Ring app or servers. Try restarting the app and/or your device and see if that fixes the issue. If not, then you may need to delete and reinstall the app.

Finally, if none of these steps work, you can try resetting your doorbell by holding down the button on the back of the device for 20 seconds.

Why is my Ring Doorbell saying it’s offline?

How Do I Get My Ring Doorbell Back Online?

If your Ring Doorbell is having trouble connecting to the internet, there are a few things you can do to try and get it back online. First, check to make sure that your router is turned on and that all the cables are securely plugged in. If everything looks good there, restart your router and try again.

If that doesn’t work, try connecting your Ring Doorbell directly to your modem with an Ethernet cable. This bypasses your router and can sometimes fix connection issues. Still, having trouble?

Give our support team a call at 1-800-656-1918 and they’ll be happy to help out.

Why is My Ring Doorbell Saying It’s Offline?

If you’re having trouble with your Ring Doorbell and it says it’s offline, there are a few things you can do to try and fix the issue. First, check to make sure that your doorbell is properly charged. If the battery is low, it can cause the doorbell to go offline.

You can also try resetting your doorbell by pressing the setup button for 20 seconds. If neither of those work, then the issue may be with your WiFi connection. Check to see if other devices in your home are able to connect to the internet and if not, restart your router.

Still having trouble? Contact Ring customer support for more help.

How Do I Get My Ring Doorbell Back Online?

If your Ring Doorbell is offline, there are a few things you can do to try and get it back online. First, check to make sure that the doorbell is properly plugged into power. If it is, then try pressing the “Setup” button on the back of the doorbell for 20 seconds.

This will sometimes reset the connection and get the doorbell back online. If that doesn’t work, then you can try connecting the doorbell directly to your router with an Ethernet cable. This will bypass any possible interference from other devices on your Wi-Fi network and should help fix the problem.

If neither of those solutions work, then you may need to contact Ring customer support for further assistance.

Ring Doorbell Offline

Credit: www.smarthomepoint.com

Ring Doorbell Offline But Wifi Working

If you’re experiencing an issue with your Ring Doorbell where it appears to be offline but your wifi is working, there are a few things you can try to get it back up and running. First, check to make sure the doorbell is properly plugged in and that the battery is charged. If neither of those are the issue, then it’s possible that there’s a problem with your wifi signal.

Try moving the doorbell closer to your router or restarting your router. If you’re still having trouble, reach out to Ring’s customer support for assistance.

Ring Doorbell Not Connecting to Wifi

If you’re having trouble connecting your Ring Doorbell to your home’s WiFi network, there are a few things you can try to troubleshoot the issue. First, make sure that your doorbell is within range of your router. If it’s too far away, it may not be able to pick up the signal.

Next, check to see if there are any interference issues in your area. Things like microwaves and cordless phones can interfere with WiFi signals. If you think this might be the case, try moving your doorbell closer to your router or moving the offending device further away.

Finally, if all else fails, you can try resetting your doorbell. This will clear any potential connection issues and allow you to start fresh. If you’re still having trouble after trying these tips, please contact Ring support for further assistance.

Wired Ring Doorbell Offline

If you have a wired Ring Doorbell, you may have experienced an issue where it goes offline for no apparent reason. There are a few things that could be causing this, and we’ll go over them so you can troubleshoot the issue and get your doorbell back up and running. One possible cause of a wired Ring Doorbell going offline is if the wires are loose.

If this is the case, simply tighten the wires to see if that fixes the issue. Another possibility is that there’s something wrong with the transformer. Try plugging the doorbell into a different outlet to see if that makes a difference.

Finally, it’s also possible that there’s an issue with your router or internet connection. Restarting your router or modem may fix the problem. If you’ve tried all of these things and your Ring Doorbell is still offline, please contact customer support for further assistance.

Ring Doorbell Offline Notification

If you have a Ring Doorbell, you may have noticed that it sometimes says it’s “offline.” This can be frustrating, especially if you’re expecting someone and need to know when they arrive. There are a few reasons why your Ring Doorbell might go offline.

One possibility is that there’s an issue with your internet connection. Another possibility is that the battery on your doorbell is running low and needs to be charged. If you think the problem might be with your internet connection, the first thing to do is check to make sure that everything is plugged in and working properly.

If everything looks good on your end, then the problem might be with Ring’s servers. In this case, there’s not much you can do except wait for them to fix the problem. If you think the problem might be with the battery on your doorbell, try charging it for a few hours before using it again.

You can also try removing and reinstalling the battery to see if that makes any difference. If neither of these solutions work, then you may need to buy a new battery for your doorbell.

Ring Doorbell 2 Keeps Going Offline

If you’re the owner of a Ring Doorbell 2, you may have noticed that it keeps going offline. This can be frustrating, especially if you’re relying on the doorbell to keep an eye on your home. There are a few things that could be causing this issue, and we’ve got all the information you need to fix it.

First, make sure that your router is online and working properly. If your router is offline or having issues, it’s likely that your Ring Doorbell will go offline as well. Once you’ve confirmed that your router is online and working correctly, check to see if there are any updates available for your Ring Doorbell 2.

To do this, open the app and navigate to the Device Settings page. From here, select Check for Updates. If there’s an update available, install it and see if that fixes the problem.

If neither of those solutions work, try restarting your Ring Doorbell 2 by removing it from the mounting bracket and then putting it back in place. Once it’s been restarted, check to see if the problem has been resolved. If you’re still having trouble keeping your Ring Doorbell 2 online, contact customer support for further assistance.

Ring Doorbell Offline Cold Weather

If you live in an area with cold winters, you may have noticed that your Ring Doorbell goes offline more often in the winter months. There are a few reasons for this, and luckily there are also a few things you can do to help keep your Doorbell online even when the temperature drops. One reason your Ring Doorbell may go offline more often in cold weather is that the battery can lose power faster when it’s cold out.

If you notice that your Doorbell is going offline more frequently in the winter, be sure to check the battery level regularly and replace it as needed. Another reason cold weather can cause your Ring Doorbell to go offline is that the WiFi signal can be weaker in colder temperatures. This means that if you live in an area with poor cell service or spotty WiFi, your Doorbell may have trouble connecting to the internet during colder months.

To combat this, try moving your Router closer to your Doorbell or placing it on an elevated surface like a table or shelf. Finally, if ice or snow builds up on or around your Ring Doorbell, this can also cause it to go offline. Be sure to clear any ice or snow away from your Doorbell so that it has a clear line of sight to connect to the internet.

By following these tips, you should be able to keep your Ring Doorbell online even when the temperature outside starts to drop!

Ring Doorbell Offline Reddit

If you’re a Ring Doorbell owner, you may have noticed that your device has been offline more often than usual lately. According to a recent Reddit thread, it seems that many Ring Doorbell users are having the same problem. The good news is that there is a relatively easy fix for this issue.

All you need to do is the factory reset your Ring Doorbell and then set it up again from scratch. This will clear any existing connection issues and hopefully get your device back online. To factory reset your Ring Doorbell, simply remove it from its mount and then press and hold the setup button for 20 seconds.

After doing this, your Ring Doorbell will be restored to its default settings and you can set it up again as normal. We hope this helps resolve your issue!

Conclusion

If your Ring Doorbell is offline, there are a few things you can do to try and fix the issue. First, check to make sure that your doorbell is properly connected to power. If it is, then try resetting your doorbell by pressing and holding the button on the back of the device for 20 seconds.

If neither of these solutions works, then you may need to contact Ring customer support for further assistance.

-our editorial board has reviewed this article and has been approved for publication according to our editorial policy.

Best Seller List of Ring Doorbells:

Bestseller No. 1
194,717 Reviews
Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation – Venetian...
  • 1080p HD video doorbell with enhanced features that let you see, hear, and speak to anyone from your phone, tablet, or PC.
  • An update from the original Ring Video Doorbell, enjoy improved motion detection, privacy zones and audio privacy, and crisper night vision.
  • Receive mobile notifications when anyone presses your doorbell or triggers your built-in motion sensors.
  • Powered by the built-in rechargeable battery or connects to existing doorbell wires for constant power.
  • Easily setup by connecting your Ring Video Doorbell to wifi through the Ring app and mounting with the included tools.
Bestseller No. 2
4,815 Reviews
Ring Battery Doorbell Plus | Head-to-Toe HD+ Video, motion detection & alerts, and Two-Way Talk...
  • See more of who’s there – Battery Doorbell Plus with Head-to-Toe HD+ Video gives you an expanded field of view so you can see more of who’s at your door.
  • Stay in the know even at night – Enjoy motion detection, privacy zones and see who stops by at night with Color Night Vision.
  • Get important alerts – Know when a package is delivered with Package Alerts, an exclusive Ring Protect subscription feature (sold separately) that notifies you when your package is detected within a specified zone.
  • Convenient power – Powered by a Quick Release Battery Pack for quick and easy recharging.
  • Easy install – Easily setup by connecting your Battery Doorbell Plus to wifi through the Ring app and mounting with the included tools.
Bestseller No. 3
Ring Video Doorbell Wired | Use Two-Way Talk, advanced motion detection, HD camera and real-time...
  • 1080p HD wired video doorbell with two-way talk, advanced motion detection, standard 2.4 GHz connectivity and customizable privacy settings.
  • Get real-time notifications sent straight to your phone. To hear audio notifications in your home, pair with a Ring Chime, compatible Alexa device, or select the Video Doorbell Wired + Chime bundle. Note: the doorbell will not sound your existing chime.
  • Advanced motion detection helps you know when someone’s at your front door before they ring your doorbell.
  • Night vision with sharp contrast ensures you’ll never miss a detail – even in the dark.
  • Hardwire Video Doorbell Wired using your existing doorbell wiring and the included tool kit for around-the-clock power and peace of mind.
Bestseller No. 4
Ring Wired Doorbell Pro (Video Doorbell Pro 2) – Best-in-class with cutting-edge features...
  • Premium wired video doorbell with Head-to-Toe HD+ Video, Two-Way Talk with Audio+, 3D Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), and customizable privacy settings.
  • See more of who stops by and check in on package deliveries down low with improved 1536p Head-to-Toe HD+ Video.
  • Know when someone’s in your front yard with advanced motion settings and get more accurate real-time alerts in the Ring app.
  • Pinpoint motion and distance with 3D Motion Detection and Bird’s Eye View, an aerial view to track motion around your home plus map out your detection to only get alerts about specific areas with Bird’s Eye Zones.
  • Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive feature with a Ring Protect Plan subscription.
Bestseller No. 5
Ring Wired Doorbell Plus (Video Doorbell Pro) – Upgraded, with added security features and a sleek...
  • Upgraded, 1080p HD wired video doorbell with Two-Way Talk and Quick Replies, Advanced Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), enhanced dual-band wifi, and customizable privacy settings
  • Get motion-activated alerts on your phone, tablet or PC and check in at home anytime with Live View all in the Ring app
  • Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature
  • Enjoy a more reliable connection with dual-band (2.4 or 5.0 GHz) wifi connectivity
  • Hardwire Wired Doorbell Plus (Video Doorbell Pro) to your existing doorbell wiring and doorbell chime inside using the included tool kit for around-the-clock power and peace of mind
Bestseller No. 6
All-new Ring Battery Doorbell Pro | Two-Way Talk with Audio+, 3D Motion Detection, and 1536p HD+...
  • Pro-level features — All-new Battery Doorbell Pro, Ring’s best battery-powered doorbell camera, loaded with cutting-edge features like 1536p Head-to-Toe HD+ Video & 3D Motion Detection with Bird’s Eye Zones and Bird’s Eye View
  • Head-to-Toe View — Head-to-Toe HD+ Video in 1536p gives you an expanded field of view so you can see more of who's at your front door.
  • 3D Motion Detection — Configure Bird's Eye Zones up to 30' away on an overhead map of your property to pinpoint movement only where it matters.
  • Low-Light Sight — Our enhanced imaging sensors deliver clarity and clear color that doesn’t quit after the sun goes down—only on Battery Doorbell Pro.
  • Person + Package Alerts — Know when a package is delivered with Package Alerts, an exclusive Ring Protect subscription feature (sold separately) that notifies you when your package is detected within a specified zone.
Bestseller No. 7
Blink Video Doorbell | Two-way audio, HD video, motion and chime app alerts and Alexa enabled —...
  • Answer your door no matter where you are from your smartphone with 1080p HD day and infrared night video and two-way audio.
  • Experience long-lasting battery life, custom alerts, privacy settings, and more.
  • Get alerts when motion is detected or someone presses Video Doorbell. Connect to existing doorbell wiring or pair with a Sync Module (sold separately) to engage live view and two-way audio on demand.
  • Choose to save and share clips in the cloud with a free 30-day trial of the Blink Subscription Plan or locally with the Sync Module 2 and USB drive (each sold separately).
  • Designed for every home, go wire-free or connect to doorbell wiring to also sound your existing in-home chime. Without wiring, you can use your Blink Mini camera (sold separately) as an indoor plug-in chime.
Bestseller No. 8
Ring Peephole Cam - Smart video doorbell, HD video, 2-way talk, easy installation
  • Upgrade your door’s peephole with a 1080p HD video doorbell that enables you to see, hear, and speak to visitors from anywhere.
  • Get alerts on your phone, tablet, and PC when anyone knocks on your door, presses the doorbell button, or triggers the motion sensors.
  • Peephole Cam is easy to install and comes with all the tools you need to replace your peephole in under 5 minutes; no wiring or drilling required.
  • Connect your Ring doorbell with Alexa to hear announcements on your compatible Echo device when your doorbell is pressed and see a live view of your camera if you have an Echo device with a screen. Talk to visitors by saying “Alexa, talk to the front door.”
  • Advanced Motion Detection lets you easily adjust the built-in motion sensors to focus on and detect what’s important to you.
SaleBestseller No. 9
Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy installation
  • 1080p HD video doorbell with enhanced features that let you see, hear, and speak to anyone from your phone, tablet, or PC.
  • An upgrade from the original Ring Video Doorbell 2, enjoy improved motion detection, privacy zones and audio privacy, and dual-band (2.4 or 5.0 GHz) wifi connectivity.
  • Receive mobile notifications when anyone presses your doorbell or triggers your built-in motion sensors.
  • Powered by the rechargeable battery pack or connects to doorbell wires for constant power.
  • Easily setup by connecting your Ring Video Doorbell 3 to wifi through the Ring app and mounting with the included tools.
Bestseller No. 10
Ring Chime
  • Hear notifications to hear notifications for your Ring cameras and doorbells.
  • Hear real-time notifications when your connected cameras and doorbells detect motion, or when someone rings your doorbell.
  • Easily set up by plugging into a standard outlet and connecting via wifi.
  • Choose from a variety of tones, adjust the volume to your ideal setting, and temporarily snooze alerts all from the Ring app.
  • Connectivity: 802.11 b/g/n wifi connection 2.4 GHz.

Last update on 2024-04-10

Lance Ulanoff is a renowned tech journalist, commentator, and on-air expert with over 36 years of experience. He has held esteemed positions including Editor in Chief of Lifewire and Mashable, where he delved into the impact of technology on daily life. Lance's expertise has been featured on major news programs globally, and he has made appearances on Fox News, CNBC, and the BBC.