Xfinity WiFi Keeps Disconnecting: How To Fix


Xfinity WiFi Keeps Disconnecting

One need that just cannot be compromised in the 21st century is a fast, reliable internet connection. Suppose, though, that every now and again, your internet connection is lost? There’s nothing worse than being interrupted in the midst of a good show, a crucial meeting, or a browsing session.

Comcast Xfinity with Dish Network is what I have. Voice modem, Moreover, this was not a brand-new issue for me. My internet had been intermittently disconnecting just two days before. Xfinity pod is going offline now and then.

However, it’s possible that this isn’t the case with Xfinity. Other factors may be at play. You’ve come to the correct spot if you have the same problem and are searching for answers.

Why Does Xfinity WiFi Keeps Disconnecting?

Comcast, one of the largest ISPs, promises to offer its customers the finest service possible. That is, of course. The frequent disconnection of your Xfinity service should not be a problem on the service providers’ side. Look for and fix the following problem.

  1. Cables that have come undone 
  2. Signal interference 
  3. WiFi range 
  4. Service interruption

How To Fix The Xfinity Disconnection Problem

Once you’ve identified the problem, you won’t need the services of a technician or an expert to fix it. To each of these problems, I’ve outlined all of the potential remedies. You may want to consider doing the following procedures:

Inspect The Cables

Have you made sure your cable is in good working order? The loose cable may be the result of your Xfinity service being disconnected often. Make sure the wires aren’t frayed or broken. Whether they’re unfastened, give them a little twist to see if the connection is made.

If it’s restored while being held in a certain way, the connection is shaky. Also, look to see if the cable has been damaged or the insulation tape peeled away from the wire. If the cable is severely damaged, it must be replaced.

Move The Router

This has a major impact on your router’s performance. If it’s near the ground, move it to a higher spot, preferably one that’s on top of it. Connecting to the internet from a distant room or from a mobile device may be difficult. Outside, Occasionally, your internet service may be interrupted…

Make sure your router isn’t in a crowded or overly decorated area. In addition, your connection may be hampered as a result of this. My freshly beautiful vase beneath one of the side tables was concealing the router, and that’s when I discovered this problem!

Xfinity WiFi Keeps Disconnecting

Clean Your Router

Investing in new technology to use it in an unrestricted manner for the rest of your life may be time-consuming. You should treat whatever you own with respect. Whether you’re not the neat kind, check to see if your router is dusty.

You must maintain it spotless. When dust accumulates on the machine, your connection suffers. Ports are frequently intended to be left open, so look for dust particles there.

Reduce Connected Devices

How many devices are linked to your wireless router? This has the potential to put a strain on the internet’s capacity.

Disconnect any gadgets that aren’t absolutely essential. By doing this, your internet speed will improve considerably, and you won’t have to worry about losing connection as much.

Reset/Restart Your Router

Try rebooting the router if none of the other options work. If it doesn’t work, try these easy methods for resetting it:

  1. Please turn off your router and modem and unplug them.
  2. After a few seconds, reconnect the cable and wait for the connection to establish itself.
  3. Connect the gadget to your home network and turn it on.

Disable Security Software

You may have observed that security software often prevents you from seeing specific results because of concerns about security and privacy.

This may also be the cause of your Xfinity service being interrupted. Connect and see whether you can connect once you disable your security software (for a while).

Conclusion

As a result, check for loose wires, the location of your router, dust on it, the number of connected devices, and any potential flagging by your security system.

If your connection is still down even after resolving all of these issues, you may always contact Comcast service providers for more assistance.

Best Seller List of Xfinity Routers:

SaleBestseller No. 1
Motorola MG7700 Modem WiFi Router Combo with Power Boost | Approved by Comcast Xfinity, Cox and...
  • Fast 24x8 DOCSIS 3.0 cable Modem Plus a built-in AC1900 Dual band (2.4GHz and 5GHz) Wi-Fi Gigabit Router with four Gigabit (GigE) Ethernet ports, power boost Wi-Fi amplifiers, firewall security, and more. The maximum modem speed is 1000 Mbps, supporting service speeds up to 650.
  • Eliminate up to 156 dollars per year in cable Modem rental fees. (Savings are shown for Comcast Xfinity and vary by cable service provider.) certified by all leading cable service providers including Comcast Xfinity, Cox, Charter spectrum (no cable Modem is compatible with fiber optic, DSL, or satellite services, available from Verizon, AT&T, CenturyLink, Frontier, and others.)
  • Built-in high-speed router with AC1900 wireless and Power boost - Provides internet access for Wi-Fi devices including smartphones, notebooks, tablets, and more. 4 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers and other Ethernet-capable devices. A Broadcom cable Modem Chipset provides security from denial of service attacks.
  • Wireless power boost for better speed and range - Adds high-performance Wi-Fi power amplifiers to boost the wireless signals to the legal limit, giving a significant Boost in speed and range. In addition, anybeam Performing at both 2.4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range
SaleBestseller No. 2
NETGEAR Cable Modem with Built-in WiFi Router (C6230) - Compatible with All Major Cable Providers...
19,592 Reviews
NETGEAR Cable Modem with Built-in WiFi Router (C6230) - Compatible with All Major Cable Providers...
  • Maximum Range : 1200 Sq Ft
  • SPEEDS BY CARRIER: Xfinity (up to 300Mbps), Spectrum (up to 400Mbps), Cox (up to 250Mbps).
  • COMPATIBLE WITH MAJOR CABLE INTERNET PROVIDERS: Including Xfinity, Spectrum, Cox, and more. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service
  • FAST WIFI PERFORMANCE: Simultaneous dual-band WiFi provides coverage for medium sized homes with AC1200 speed (up to 1200Mbps)
  • SAVE MONTHLY RENTAL FEES: Replaces your cable modem and WiFi router saving you up to $168/yr in equipment rental fees
SaleBestseller No. 3
ARRIS Surfboard SBG10-RB DOCSIS 3.0 Cable Modem & AC1600 Dual Band Wi-Fi Router, Approved for Cox,...
264 Reviews
ARRIS Surfboard SBG10-RB DOCSIS 3.0 Cable Modem & AC1600 Dual Band Wi-Fi Router, Approved for Cox,...
  • 3 products in 1: DOCSIS 3 0 Cable Modem, AC1600 dual-band Wi-Fi Router, 2 Port Gigabit Ethernet Router (cable digital voice service not supported)
  • Wi-Fi 5 AC1600 dual-band concurrent Wi-Fi Router with 2 Gigabit Ethernet ports
  • Setup and manage your network with the SURFboard Manager app
  • Compatible with major U S Cable Internet Providers including Cox, Spectrum, Xfinity & others. Cable internet service required. Not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers
  • 16 downstream & 4 upstream channels. Best for cable internet service plans up to 400 Mbps.
Bestseller No. 4
NETGEAR Renewed C3700-100NAR C3700-NAR DOCSIS 3.0 WiFi Cable Modem Router with N600 8x4 Download...
1,082 Reviews
NETGEAR Renewed C3700-100NAR C3700-NAR DOCSIS 3.0 WiFi Cable Modem Router with N600 8x4 Download...
  • Netgear Certified Refurbished product is manufacturer refurbished to work and look as new with 90 Day Warranty and email support. All accessories are included with limited documentation and additional information online. Netgear recommends to udpate the firmware for the device to be up to date.
  • DOCSIS 3.0 cable modem unleashes 8x faster download speeds up to 340 Mbps faster, smoother WiFi, and works with all major cable Internet providers (Not Compatible with Cable Bundled Voice Services).
  • Certified to work with Cable Internet Providers like XFINITY from Comcast, Time Warner Cable, Cox, Cablevision, Bright House Networks, & More (Not Compatible with Cable Bundled Voice Services).
  • 8x4 channel bonding with Gigabit Ethernet Ports for fast wired, connections USB port to wirelessly share your hard drive.Double firewall protection (SPI and NAT firewall)
  • "Netgear Refurbished product may have a removed serial number. You will need to state the product is refurbished (state the full part number) if emailing customer support. See the attached (image) flyer to obtain the Serial Number and MAC Address information that maybe needed by your Cable provider before contacting them."
SaleBestseller No. 5
Netgear Nighthawk Cable Modem WiFi Router Combo C7000-Compatibility Cable Providers including...
  • input voltage:120 -240V
  • COMPATIBLE WITH ALL MAJOR CABLE INTERNET PROVIDERS: Including certification by Xfinity by Comcast, COX, and Spectrum. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and Cable bundled voice services
  • SAVE MONTHLY RENTAL FEES: Model C7000 replaces your cable modem and WiFi router saving you up to $150/yr in equipment rental fees. System Requirements Cable broadband Internet service, Check your cable Internet service provider web site for data speed tier compatibility, Not compatible with Cable bundled voice services, Microsoft Windows 7, 8, Vista, XP, 2000, Mac OS, UNIX, or Linux, Microsoft Internet Explorer 5.0, Firefox 2.0, Safari 1.4, or Google Chrome 11.0 browsers or higher
  • BUILT FOR FAST SPEED: Best for cable provider plans up to 400 Mbps speed
  • FAST Wi Fi PERFORMANCE: Get up to 1800 sq ft wireless coverage and 30 devices connected with AC1900 speed (up to 1900 Mbps)
Bestseller No. 6
Motorola MB7621 Cable Modem | Pairs with Any WiFi Router | Approved by Comcast Xfinity, Cox, and...
24,472 Reviews
Motorola MB7621 Cable Modem | Pairs with Any WiFi Router | Approved by Comcast Xfinity, Cox, and...
  • Model MB7621 is recommended for actual cable Internet service speeds up to 650 Mbps. Wirecutter rates this “the best modem for most people.” A Full-Band Capture Digital Tuner ensures faster, more reliable Internet.
  • This cable modem's 1 Gigabit Ethernet port connects to a WiFi router, computer, HDTV, game station, or streaming video device. Great for use with Whole Home WiFi or Mesh networks like eero, Google WiFi, and Orbi. (This cable modem does not have a built-in wireless router or telephone call capability. The Motorola MG7315, MG7540, MG7550, and MG7700 have a built-in wireless router.)
  • Requires cable Internet service.Approved by and for use with Comcast Xfinity and Xfinity X1, Cox, Charter Spectrum, Time Warner Cable, BrightHouse, CableOne, SuddenLink, RCN, and other cable service providers. Eliminate cable modem rental fees up to 156 dollars per year. (Savings are shown for Xfinity and vary by cable service provider. No cable modem is compatible with fiber optic, DSL, or satellite services from Verizon, AT&T, CenturyLink, Frontier, and others. Model MB7621 has no phone jack.)
  • Setup is fast and easy using the quick start guide.
  • Attractive, compact design minimizes shelf space, improves cooling, and extends product life while looking great in any home or office. A 2-year warranty plus rugged lightning and power surge circuits protect your investment.
SaleBestseller No. 7
Netgear C6250-100NAS AC1600 (16x4) WiFi Cable Modem Router Combo (C6250) DOCSIS 3.0 Certified for...
1,544 Reviews
Netgear C6250-100NAS AC1600 (16x4) WiFi Cable Modem Router Combo (C6250) DOCSIS 3.0 Certified for...
  • Compatible with Xfinity from Comcast, Spectrum, Cox, CableONE & more
  • Three-in-one DOCSIS 3.0 Cable Modem + AC1600 WiFi Router+ 2 Gigabit Wired Switch
  • Up to 680Mbps modem speed and Dual-Band AC1600 (2.4GHz & 5GHz) WiFi speed. 16x4 channel bonding/ Approved for plans up to 300 Mbps
  • DOCSIS 3.0 unleashes 16x faster download speeds than DOCSIS 2.0
  • NETGEASR Genie App +Content filtering Parental Controls allow you to easily manage your network from your Mobile device.Microsoft Internet Explorer 5.0, Firefox 2.0, Safari 1.4, or Google Chrome 11.0 browsers or higher
SaleBestseller No. 8
ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router | Comcast Xfinity,...
  • A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
  • Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
  • Modem Technology: DOCSIS 3.0 is an reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
  • Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
  • Compatibility: The SURFboard SBG10 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 400 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
Bestseller No. 9
MOTOROLA MG7540 16x4 Cable Modem Plus AC1600 Dual Band Wi-Fi Gigabit Router with DFS, 686 Mbps...
  • 16x4 DOCSIS 3.0 cable modem plus a built-in AC1600 Dual Band (2.4 GHz and 5 GHz) WiFi Gigabit Router with four Gigabit (GigE) Ethernet ports, a firewall, and more. This product is recommended for actual cable Internet service speeds up to 375 Mbps. A Broadcom cable modem chipset provides security from Denial of Service attacks.
  • Requires cable Internet service. Approved by Comcast Xfinity and Xfinity X1, Cox, Charter Spectrum, BrightHouse, WOW., CableOne, RCN, Mediacom and other cable service providers. Eliminate cable modem rental fees up to 168 dollars per year. (Savings are shown for Xfinity and vary by provider). Not compatible with Verizon, AT&T, CenturyLink and other fiber optic, DSL or satellite services. Model MG7540 does not have a phone jack. This model cannot be used for making or receiving telephone calls.
  • Built-in high-speed Wi-Fi router with AC1600 Wi-Fi provides Internet access for Wi-Fi devices including smartphones, notebooks, tablets, game stations, HDTVs, Amazon Echo, Google Home, Chromecast, Roku, Amazon Fire TV, and AppleTV. 4 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers, HDTVs, game stations, streaming TV devices, and other Ethernet-capable devices.
  • The router can work on WiFi DFS frequencies, unlike most routers, so it is much less vulnerable to WiFi interference from neighbors. AnyBeam beamforming at both 2.4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range.
  • Integrating the cable modem and router creates a reliable connection that reduces unwieldy wiring and power adapter clutter while conserving desk space. The vertical design minimizes shelf space and improves cooling while looking great in any home or office. A 2-year warranty plus rugged lightning and power surge circuits protect your investment.
SaleBestseller No. 10
NETGEAR C6300-100NAR DOCSIS 3.0 WiFi Cable Modem Router with AC1750 16x4 Download speeds. Certified...
1,407 Reviews
NETGEAR C6300-100NAR DOCSIS 3.0 WiFi Cable Modem Router with AC1750 16x4 Download speeds. Certified...
  • Netgear Certified Refurbished product is manufacturer refurbished to work and look as new with 90 Day Warranty and email support. All accessories are included with limited documentation and additional information online. Netgear recommends to udpate the firmware for the device to be up to date.
  • Two-in-One DOCSIS 3.0 Cable Modem + WiFi Router delivers 16x4 AC1750 WiFi and up to 680Mbps modem speed. Advised to call ISP to get their MAC ID set if not auto-detected. Recommend the product to be placed closer to the cable line for better wifi signal.
  • Certified to work with fast internet speed tiers of Cable Internet Providers like XFINITY from Comcast, Time Warner Cable, Cox, Cablevision, Bright House Networks, & More (Not Compatible with Cable Bundled Voice Services)
  • Required for fastest Internet speed tiers offered by XFINITY from Comcast, Time Warner MAXX and Cox Premier & Ultimate
  • Netgear Refurbished product may have a removed serial number. You will need to state the product is refurbished (state the full part number) if emailing customer support. See the attached (image) flyer to obtain the Serial Number and MAC Address information that maybe needed by your Cable provider before contacting them.

FAQs:

Question

1. Why does my Xfinity bill keep going up?

It can be due to depleting data above the limit. A high-speed set might also boost the costs. In a statement by Comcast, programming expense is highlighted as the key driver in the rising bill of its consumers.

2. Can I cancel Xfinity TV and keep the Internet?

Yes, it is possible. If you are intending to travel for an extended period of time, Comcast offers its customers the option of putting certain services on hold while they are gone.

3. How can I get Xfinity to lower my bill?

Make an effort not to use the data in excess of the given limit. Restrict the number of devices that may be connected to your Xfinity Internet service by lowering the internet speed.

4. How do I cancel Comcast Internet and keep 2020?

You may cancel your Comcast service by calling 1-800-XFINITY (1-800-934-6489) and following the on-screen instructions to do so. You may also submit a cancellation request through email if you prefer that method.

-our editorial board has reviewed this article and has been approved for publication according to our editorial policy.

Last update on 2022-10-05

Mohommod

Electronic devices are like an addiction to me. Years ago, I started my job at an audio/video installation co. Then I realized that I have a passion for home theaters. It is a perfect scope to share my different experiences about electronics and home theaters.

Recent Content