Ring Doorbell has been with me for quite some time, and it has performed well. The ability to communicate with messengers and instruct them on where to conceal my packages so that they do not stand out to passersby has assisted me in keeping my deliveries secure from porch pirates.
While everything went well, a few bumps in the road led me to consider other doorbell options. For example, my Ring Doorbell has caused me its fair share of headaches, including times when it wouldn’t ring, when it would ring delayed, and when it wouldn’t connect to Wi-Fi.
As soon as I observed that the battery on my Ring Doorbell was running low, it occurred to me that it was time to charge it. I connected it to a power source and set it aside to charge for many hours. The problem was that when I went to check on it, I discovered that it was not charging at all.
As soon as I realized what was incorrect, I went to work researching to figure out what was wrong and how I might correct it. For the purpose of helping others who could find themselves in the same predicament, I developed a comprehensive list of likely reasons and troubleshooting methods while doing my study.
Make sure your Wi-Fi connection is strong and that there isn’t an issue with the charger or charging cord if your Ring doorbell isn’t charging properly. Determine if a breaker has tripped in your home’s circuits. A broken Ring doorbell battery may be the source of the problem if the problem continues.
Refresh Ring App Battery Status
While charging the gadget, you may notice that the Ring app on your phone indicates that the battery strength is low, leading you to believe that your battery isn’t charging at all.
It is sufficient to only ring the doorbell once or twice in such circumstances. This will force the app to be refreshed, and the battery strength should now be restored to its previous state.
Check Wi-Fi Connection to See If it is Connected to Ring Doorbell
When the Live View feature on my Ring Doorbell stopped operating, I discovered that the Ring Doorbell is dependant on Wi-Fi for operation. Consequently, if there is a problem with the Wi-Fi connection, the Ring app will not display the accurate battery level in this situation.
To resolve this, try restarting your router, relocating it a little closer to the device, and re-establishing the connection on your Ring Doorbell. With a poor signal, your ring doorbell will be continually hunting for the signal, which might cause it to malfunction. You may believe that the gadget is not charging since your battery will deplete quicker as a result of this.
Check USB Charging Cable for Doorbell is not Damaged
Charge your doorbell battery using a USB cord and make sure it works properly before using it again. To accomplish this, connect another device to the cord and charge it. Use a different USB cable if it doesn’t work after trying that as well.
Ensure that the Ring Charger is Working
Your smart doorbell battery should be able to be recharged using any charger. A 2.1A charger takes around 5-6 hours to completely recharge the battery. A weaker charger, on the other hand, may take significantly longer to finish charging your battery and may not even be able to charge it entirely.
This means you’d have to get a new charger or find a way to charge it on something else, like your computer.
Check if the Battery is Damaged on Ring Doorbell
If your battery’s capacity to keep a charge has reduced, this might be the cause. Most batteries of the kind that are used in these devices lose their capacity to do so after 1.5 to 3 years of operation, depending on how often they are used.
These batteries will also degrade more quickly if they are exposed to high temperatures (over 100°F). The battery life of the doorbell will be reduced as a result of this. The Lithium-ion batteries used in the doorbells should not be entirely depleted, which is something to keep in mind while using them.
If you want to prolong the life of your battery, be sure that you don’t let it completely discharge.
Check if a Circuit Breaker has Tripped
Your Ring Doorbell battery should be charging on its own if it’s hardwired. To put it another way, if the Ring app continues indicating that the battery is low, it might be due to a fault with your home’s electrical system.
Your Ring Doorbell battery may be unable to be recharged if the battery strength shown in-app is incorrect. Consequently, ensure sure your circuit breakers are in good working order and have not been tripped yet. Doorbell battery won’t charge? It might be due to a recent circuit breaker trip.
Check the Voltage from Doorbell Transformer
This means you should check your transformer’s voltage whether your circuit breaker is working properly. You must first ensure that all wiring is in order before proceeding. The voltage of your transformer must be checked once you’ve confirmed this.
If the voltage is less than 16 volts, your device’s battery may not be charging correctly. If this is the case, you may want to think about getting a new transformer. Your doorbell’s voltage may be reduced even if your transformer is working properly.
This might be because your transformer and Ring gadget has an extremely lengthy connected connection. When compared to your Ring device’s transformer, this might result in a voltage drop. As a result, you may have to upgrade to a more powerful transformer or make changes to the wiring in your house.
Ring Doorbell’s transformer might be blown if you provide it with too much electricity.
Troubleshooting Tips: Ring Doorbell Still Not Charging?
Ensure that Temperature is Optimal
In my experience, these gadgets do not perform well in the cold, as I have just discovered the hard way. Reduced battery capacity increases charging difficulties as temperature drops. I’ve had a lot of issues with the device’s battery life this winter, so I decided to do some research.
Inquiring further, I got the following response from Ring Customer Support: At 36°F, the battery doesn’t maintain charge well, necessitating more frequent charging.
Even if the gadget is hardwired, the battery may not charge at all when the temperature is 32°F. When the temperature drops below -5°F, the battery may become completely inoperative, leaving the gadget worthless.
Bringing the device inside during lower weather and keeping it fully charged at all times is what Ring suggests in this circumstance. This can be accomplished by bringing the gadget in, charging it, and bringing it back out nearly on a daily basis whenever the temperature drops. Despite the fact that it is very inconvenient, this is the only way to resolve the situation.
Ring Doorbell May Be Faulty
Consider the following scenario: even after doing all of the troubleshooting steps listed above, your doorbell battery is still not charging. In such a situation, you should contact Ring Customer Support, who would be able to assist you by doing a complete study of the problem.
You should also be aware that if you have a malfunctioning device, you may have problems with the gadget’s charging capabilities as well. A one-year guarantee is provided by Ring for all of its smart doorbells, which enables consumers to have a damaged device replaced or repaired at no cost if they so choose.
However, since it is completely up to the corporation whether or not they would assist you in repairing your equipment or replacing it, there is no guarantee that your issue will be resolved in this way.
Maintaining the health of our Smart Home accessories is critical for the majority, if not all, of the devices in our life. When your Ring Doorbell isn’t charging, you can now methodically analyze the issue and resolve it in a matter of minutes.
I’ve spent a lot of time experimenting with the Ring Doorbell, and it’s a very cool gadget, from its generally straightforward design to its features such as Live View, which allows you to see the live feed from the video doorbell while it’s being used.
-our editorial board has reviewed this article and has been approved for publication according to our editorial policy.